Pengaruh Personalized Service dan Fasilitas Hotel Terhadap Kepuasan Tamu di Hotel Aston Batam Hotel & Residence. Fillgap in Management and Tourism, [S. l.], v. 3, n. 2, p. 510–515, 2025. Disponível em: https://fillgap.id/index.php/fillgap/article/view/200.. Acesso em: 19 apr. 2026.