“PENGARUH ONLINE CUSTOMER REVIEW, ONLINE CUSTOMER RATING, DAN CUSTOMER TRUST TERHADAP KEPUTUSAN PEMESANAN MELALUI ONLINE TRAVEL AGENT (BOOKING.COM) DI PANGERAN BEACH HOTEL PADANG”. 2025. Fillgap in Management and Tourism 3 (2): 636-48. https://fillgap.id/index.php/fillgap/article/view/222.