Pengaruh E - Service Quality Dan Online Customer Review Terhadap Booking Itention Di The Royale Krakatau Hotel. Fillgap in Management and Tourism, [S. l.], v. 4, n. 1, p. 743–748, 2026. Disponível em: https://fillgap.id/index.php/fillgap/article/view/275.. Acesso em: 25 jul. 2026.