“Analisis Persepsi Tamu tentang Etika, Penampilan dan Pengetahuan Pegawai Food and Beverage Service Department dalam Memberikan Pelayanan di Hotel Truntum Padang” (2026) Fillgap in Management and Tourism, 3(2), pp. 562–571. Available at: https://fillgap.id/index.php/fillgap/article/view/241 (Accessed: 9 June 2026).